Account Manager

Job Description:

This is an exciting opportunity for a self-starter who wants to become a digital marketing partner and strategist at a fast-growing digital marketing agency. The ideal candidate will have a keen attention to detail, experience with digital marketing strategy, provide excellent client-facing service, and have the ability to manage many moving parts to meet deadlines. We are a tight-knit group looking for someone who complements and adds to our company culture and can be a bold advocate for their clients’ goals.

Job Responsibilities:

• Provide lifetime account management of partnered clients
• Facilitate efficient communication between all project stakeholders, including internal teams and clients
• Schedule, organize, task, and report on project progress
• Lead meetings and head creative implementation of digital marketing strategies
• Proactively implement creative solutions to clients’ needs
• Stay updated on client news and internal developments
• Represent the company in communication with clients
• Create technical specifications based on individual project needs
• Liaise internally and externally to advocate for customer and company success
• Establish cadence with clients to maintain an awareness of their needs
• Other duties as assigned

Qualifications:

• 3-5 years account management experience
• 2-3 years digital marketing experience
• 1-2 years experience in an digital agency setting
• Outstanding project management skills
• Excellent analytical thinking skills; the ability to understand and use data to make decisions
• Strong verbal and written communication skills
• Ability to plan, organize, and complete multiple projects simultaneously in a fast-paced environment while working from home
• Strong time management skills
• Proficiency in meeting deadlines

How to Stand Out:

• Background in web development/design
• Strong technical knowledge of best practices for web design and development
• Experience using project management tools (Asana preferred)
• Intermediate experience with UX and WordPress, including minor site updates
• Understanding of SEO/SEM best practices
• Knowledge of SEO tools like SEMrush, Mangools, Screaming Frog, etc.
• HubSpot certification