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Account Manager

Job Description:

This is an exciting opportunity for a self-starter who wants to become a digital marketing partner and strategist at a fast-growing digital marketing agency. The ideal candidate will have a keen attention to detail, experience with digital marketing strategy, provide excellent client-facing service, and have the ability to manage many moving parts to meet deadlines. We are a tight-knit group looking for someone who complements and adds to our company culture and can be a bold advocate for their clients’ goals.

Job Responsibilities:

  • Provide lifetime account management of partnered clients
  • Facilitate efficient communication between all project stakeholders, including internal teams and clients
  • Schedule, organize, task, and report on project progress
  • Lead meetings and head creative implementation of digital marketing strategies
  • Proactively implement creative solutions to clients’ needs
  • Stay updated on client news and internal developments
  • Represent the company in communication with clients
  • Create technical specifications based on individual project needs
  • Liaise internally and externally to advocate for customer and company success
  • Establish cadence with clients to maintain an awareness of their needs
  • Other duties as assigned

Qualifications:

  • 3-5 years account management experience
  • 2-3 years digital marketing experience
  • 1-2 years experience in an digital agency setting
  • Outstanding project management skills
  • Excellent analytical thinking skills; the ability to understand and use data to make decisions
  • Strong verbal and written communication skills
  • Ability to plan, organize, and complete multiple projects simultaneously in a fast-paced environment while working from home
  • Strong time management skills
  • Proficiency in meeting deadlines

How to Stand Out:

  • Background in web development/design
  • Strong technical knowledge of best practices for web design and development
  • Experience using project management tools (Asana preferred)
  • Intermediate experience with UX and WordPress, including minor site updates
  • Understanding of SEO/SEM best practices
  • Knowledge of SEO tools like SEMrush, Mangools, Screaming Frog, etc.
  • HubSpot certification

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